Customer's satisfaction is our reputation for quality and excellent value.
- If your items arrive damaged due to manufacturing defect, you must CONTACT US IMMEDIATELY.
- If your items are damaged during transit, please contact UPS 1800-742-5877 or the USPS ( www.usps.com ).
- In the event of a return, all items must have the original packaging and/or tags. Please be aware when repackaging merchandise.
- Special order items are not returnable / refundable
- All returns must have an RMA number. Any merchandise returned without contacting us first will not be credited.
- Please allow us 7~10 days return processing time after we receive the return package.
- Returns are allowed for defective or damaged items only. A restocking fee may apply for returns that are not damaged or defective.